Privacy Policy

Effective Date: September 1, 2025
Last Updated: August 29, 2025

1. Overview

TaskSwift ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using TaskSwift, you consent to the data practices described in this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

Personal Information Categories

We collect several types of information to provide and improve our services:

Information Type Examples Collection Method
Account Information Name, email, phone number, age, country Registration form
Profile Information Skills, experience level, availability, payment preferences Profile setup
Payment Information PayPal email, Cash App details, preferred payment methods Payment setup
Task Data Completed tasks, work submissions, performance ratings Platform activity
Technical Data IP address, browser type, device information, usage logs Automatic collection
Communication Data Support messages, feedback, correspondence Support interactions

Automatic Information Collection:

  • Device and browser information
  • IP address and location data
  • Website usage patterns and analytics
  • Performance and error logs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

Service Provision:

  • Create and manage your account
  • Match you with appropriate tasks
  • Process payments and handle transactions
  • Verify task completion and quality
  • Provide customer support

Platform Improvement:

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Conduct research and analytics
  • Optimize platform performance

Communication:

  • Send task notifications and updates
  • Provide important account information
  • Deliver marketing communications (with consent)
  • Respond to inquiries and support requests

Legal and Security:

  • Comply with legal obligations
  • Prevent fraud and abuse
  • Enforce our Terms of Service
  • Protect user safety and platform integrity

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent:

  • When you explicitly consent to sharing
  • For specific purposes you've authorized

Service Providers:

  • Payment processors (PayPal, Cash App, etc.)
  • Cloud hosting and storage providers
  • Analytics and performance monitoring services
  • Customer support and communication tools

Legal Requirements:

  • To comply with legal processes or court orders
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activities
  • During business transfers or mergers

Aggregated Data:

  • Anonymous, aggregated statistics for research
  • Platform performance metrics
  • Industry reports and analysis

5. Data Security

Security Measures

We implement comprehensive security measures to protect your information:

Technical Safeguards:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and penetration testing
  • Secure authentication and access controls
  • Automated threat detection and monitoring

Administrative Safeguards:

  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy
  • Background checks for staff with data access
  • Incident response and data breach procedures

Physical Safeguards:

  • Secure data centers with restricted access
  • Environmental controls and monitoring
  • Backup and disaster recovery systems

Important: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Active Accounts:

  • Account information: Retained while account is active
  • Task data: Retained for performance tracking and payments
  • Communication records: Retained for support and legal purposes

Inactive Accounts:

  • Account data deleted after 2 years of inactivity
  • Financial records retained for 7 years (legal requirement)
  • Anonymized analytics data may be retained longer

Legal Requirements:

  • Tax and financial records: 7 years
  • Dispute and legal matters: Until resolution + 3 years
  • Fraud prevention: As required by law enforcement

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Information:

  • Request copies of your personal information
  • Obtain details about how we process your data
  • Receive information about data sharing practices

Correction and Updates:

  • Update or correct inaccurate information
  • Complete incomplete personal data

Deletion:

  • Request deletion of your personal information
  • Close your account and remove data
  • Subject to legal retention requirements

Data Portability:

  • Receive your data in a structured, machine-readable format
  • Transfer your data to another service provider

Opt-Out Rights:

  • Unsubscribe from marketing communications
  • Opt out of certain data processing activities
  • Disable non-essential cookies

How to Exercise Your Rights: Contact us at privacy@taskswift.online or use the settings in your account dashboard.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage:

Types of Cookies:

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how users interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising (with consent)

Cookie Management:

  • You can control cookies through your browser settings
  • Disabling cookies may affect platform functionality
  • We provide cookie preference controls in your account settings

Third-Party Tracking:

  • Google Analytics for usage statistics
  • Payment processor tracking for transaction security
  • Social media plugins (if applicable)

9. International Data Transfers

TaskSwift operates globally, and your information may be transferred to and processed in countries other than your own:

Transfer Safeguards:

  • We implement appropriate safeguards for international transfers
  • Data transfers comply with applicable privacy laws
  • We use standard contractual clauses and adequacy decisions
  • Service providers must meet our data protection standards

Data Processing Locations:

  • Primary servers located in secure data centers
  • Backup and disaster recovery systems in multiple regions
  • Payment processing through certified global providers

10. Policy Updates and Contact Information

Policy Changes:

  • We may update this Privacy Policy from time to time
  • Material changes will be communicated via email and platform notifications
  • Continued use of TaskSwift constitutes acceptance of updates
  • Previous versions will be archived and available upon request

Children's Privacy:

TaskSwift is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

📧 Privacy Officer: privacy@taskswift.online
📧 General Support: support@taskswift.online
📱 Phone: +1 (802) 556-8208
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